Leading the way in automated, scan-verified dispensing
Smart Pharm was founded to modernise community pharmacy. We were the first pharmacy in the UK to integrate robotic dispensing with advanced medicine-scanning technology, setting a new standard for safety and efficiency.
Technology that makes every prescription safer
When we started Smart Pharm, we asked a simple question: how can technology make pharmacy safer and faster for patients?
Our answer was to bring robotic dispensing and barcode medicine scanning together in a community pharmacy, which no other UK pharmacy had done before. Robots store and pick medicines with precision, and scanning checks every pack, so mistakes are designed out of the process.
The result is a safer, more efficient service, and pharmacists with more time to spend with patients rather than on shelves.
Precision at every stage of dispensing
Every prescription follows a controlled, technology-assisted process, overseen by our pharmacists, designed to minimise the risk of dispensing errors.
Verified on receipt
Each medicine is barcode-scanned on delivery, giving us an accurate, real-time record of our stock.
Secure robotic storage
Medicines are stored by our dispensing robot in a controlled and organised environment.
Clinical check and robotic selection
Each prescription is clinically screened by a pharmacist before the robot selects the prescribed medication.
Scanned, labelled and packed
Every item is scanned against the prescription, then labelled and packed, providing a final layer of assurance before it reaches the patient.
Better for patients, better for pharmacy
Safety
Scanning checks every pack against the prescription, cutting the risk of picking errors.
Speed
Robotic picking takes seconds, so prescriptions are ready sooner and queues are shorter.
Time to care
With robots doing the routine work, our pharmacists have more time for advice and consultations.
People first, always
We put our customers first and are committed to outstanding service at every step. Integrity, innovation and excellence guide everything we do.
Our team is made up of experienced professionals who are passionate about what they do. We believe in collaboration, creativity and continuous learning, and we are always looking for new ways to serve our communities better.
Registered and regulated
Company details
Smart Pharm is owned and operated by Smart Pharm Ltd, company registration number 08865278, VAT number 195245094.
Registered address: Suite 18 Space House, Abbey Road, London, NW10 7SU.
Superintendent pharmacist
Mr Hussein Almosawi MPharm INP
GPhC registration number 2072942
View on the GPhC register →
Your feedback
All our pharmacies are registered with the General Pharmaceutical Council. Please send comments or complaints to suggestions@smartpharm.co.uk.